Why does my eGo-C leak?

Some consumers have complained about leaking around the atomizer. We have several possible causes and solutions.
First possible cause may be how the user inhales when using the tank
system. The tank system was designed to have liquids flow only when the
user inhales. If you hold a full tank cartridge up, you will see the
liquid does not flow out. This is because the size of the hole and the
surface tension of the liquid prevents it from flowing out. However,
when a person inhales, it pulls liquid out of the tank. If a person
inhales strongly or very quickly, it pulls lots of liquid out of the
tank and the atomizer doesn’t have enough time to vaporize all of it.
This leaves excess liquid on top of the atomizer. As the user continues
to vape, this excess builds up and eventually leaks out around the
atomizer. To solve this problem, first blow the excess liquids out of
the atomizer cone. Then, try vaping again, but do not inhale too
strongly or quickly.
Another possibility is the user inhales but does not press the atomizer
button quickly or long enough. The result is liquid will come out but
not be vaporized. As you continue to use it, excess liquid builds up and
starts to leak. The solution is to make sure you press the button as
you start to inhale and press long enough to make sure all the liquid is
vaporized.
One other possibility is the tank cap is damaged. If you take the tank
cap off often there is a chance of damaging that part of the lid. If
part of the lid is damaged and liquid can come out of that damaged part,
then when you inhale more liquid than the atomizer can burn will come
out and eventually the excess will leak. The solution is to check for
damaged cartridges and replace them if damaged. Also make sure the tank
is pushed fully into the atomizer. If there is a space, excess liquids
can build up there also.



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